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Frequently Asked Questions

Crystal Reports for SAP Business One Matrix

Different versions of SAP Business One support their corresponding SAP Crystal Reports (CR) runtime in addition to different versions of CR for SAP Business One. To make sure that there are no shutdowns or other inconsistency issues, always check your environment and make sure that the supported version of CR for SAP Business One is in use.

https://launchpad.support.sap.com/#/notes/2329487

  1. Use SAP Business One 8.82 PL10 or lower versions
    • SAP Crystal Reports 2008 Runtime SP5 (version: 12.5.0.1190)
    • SAP Crystal Reports for SAP Business One (version: 12.5.0.1190)
      • In these versions, SAP Crystal Reports 2008 SP5 for SAP Business One is supported.
  2. Use SAP Business One 8.82 PL11 or higher versions and SAP Business One 9.0 PL04 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.4.705)
    • SAP Crystal Reports for SAP Business One (version: 13.0.4.738)
      • In this SAP Business One version, editing in CR Designer 2008 or importing it into or exporting it from SAP Business One, still works as expected. However, editing in it from SAP Business One by clicking Edit from Report and Layout Manager does not work, as the reports must be opened by default using CR 2011, even when CR Runtime 2011 is installed.
  3. Use SAP Business One 8.82 PL16 or higher versions, SAP Business One 9.0 PL09 or higher versions, and SAP Business One 9.1 PL04 or lower versions
    • SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.8.1216)
    • SAP Crystal Reports for SAP Business One (version: 14.1.2.1121)
      • Only CR 2013 SP2 for SAP Business One can be used from this version. See SAP Note 1966132.
  4. Use SAP Business One 9.1 PL05 or higher versions and SAP Business One 9.2 PL02 or lower versions (SAP Business One 9.0 is not included)
    • SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.10.1385)
    • SAP Crystal Reports for SAP Business One (version: 14.1.5.1501)
      • Only CR 2013 SP5 for SAP Business One is supported for this version. See SAP Note 1966132.
  5. Use SAP Business One 9.1 PL12 or PL13, and SAP Business One 9.2 PL03 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework 4 (version: 13.0.16.1954)
    • SAP Crystal Reports for SAP Business One (version: 14.1.5.1501)
      • CR 2013 SP5 for SAP Business One is still supported for this version.
  6. Use SAP Business One 9.2 PL05 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.16.1954)
    • SAP Crystal Reports for SAP Business One (version 14.1.8.2060)
      • Only CR 2013 SP8 for SAP Business One is supported. See SAP Note 1966132.
  7. Use SAP Business One 9.3 PL03 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.16.1954)
    • SAP Crystal Reports for SAP Business One (version 14.2.5.2618)
      • Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.
  8. Use SAP Business One 9.3 PL04 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.22.2668)
    • SAP Crystal Reports for SAP Business One (version 14.2.5.2618)
      • Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.
  9. Use SAP Business One 9.3 PL11 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)
    • SAP Crystal Reports for SAP Business One (version 14.2.5.2618)
      • Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.
  10. Use SAP Business One 9.3 PL13 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)
    • SAP Crystal Reports for SAP Business One (version 14.2.7.3069)
      • Only CR 2016 SP7 for SAP Business One is supported. See SAP Note 2584094.
  11. Use SAP Business One 10.0 PL00
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.22.2668)
    • SAP Crystal Reports for SAP Business One (version 14.2.5.2618)
      • Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.
  12. Use SAP Business One 10.0 PL01
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)
    • SAP Crystal Reports for SAP Business One (version 14.2.5.2618)
      • Only CR 2016 SP5 for SAP Business One is supported. See SAP Note 2584094.
  13. Use SAP Business One 10.0 PL02 or FP2008
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)
    • SAP Crystal Reports for SAP Business One (version 14.2.7.3069)
      • Only CR 2016 SP7 for SAP Business One is supported. See SAP Note 2584094.
  14. Use SAP Business One 10.0 FP2011 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.25.3158)
    • SAP Crystal Reports for SAP Business One (version 14.2.8.3426)
      • Only CR 2016 SP8 for SAP Business One is supported. See SAP Note 2584094.
  15. Use SAP Business One 10.0 FP 2111 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.31.4010)
    • SAP Crystal Reports for SAP Business One (version 14.2.8.3426)
      • Only CR 2016 SP8 for SAP Business One is supported. See SAP Note 2584094.
  16. Use SAP Business One 10.0 FP 2202 or higher versions
    • SAP Crystal Reports runtime engine for .NET Framework (version: 13.0.31.4010)
    • SAP Crystal Reports for SAP Business One (version 14.3.2.4121)
      • Only CR 2020 SP2 for SAP Business One is supported. See SAP Note 3100066.

Note:

  • If you have an unmatched CR runtime or CR designer installed, it may cause a shutdown in designer or other preview/print issues within SAP Business One. Make sure that the version matches.
  • To make sure that the supported version of CR for SAP Business One is in use; you may need to uninstall SAP Business One client and re-install it. Make sure that you restart the OS after uninstalling the client.
  • Download CR for SAP Business One from the SAP Business One download center only. To do this, go to SAP Business One Software Download Center → Installations & Upgrades → SAP Business One → SAP Business One Products → SAP CRYSTAL REPORTS FOR B1.
Help Topics: Crystal Reports


 Last Updated 2 years ago

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